AIA carries a firm commitment to the privacy of your personal data.

This privacy policy describes the information we collect through this website (; what we do with it, who we share parts of it with and the information we collect and how we use it.

We believe it is highly important to respect the privacy of all visitors and to make only safe and ethical use of the information provided to the website. We aim to give you as much control as possible over the information you do give, and in all cases the disclosure of your personal details is voluntary.

Where we ask for information we do so in order to offer you better services, both on the website and in the rest of our operations.

If you believe that any information we hold about you is inaccurate, please notify us, and we will do our best to correct it as quickly as possible.

Some of the information you give will be held in databases: we will ensure that these are secure and can only be accessed by authorised people.

We may also ask you to complete surveys or questionnaires on the website from time to time. These will always be voluntary but we may use anonymous information gathered from surveys and questionnaires to personalise the website and target marketing to relevant users. Any information from surveys and questionnaires will be completely anonymous and will not link back to individual respondents.

We will ask for your email address if you wish to receive up-to-date information, e-News, e-publications and occasional invitations to participate in surveys to help us enhance and improve our service.

You can change your email address or choose not to receive further information at any time.


Any information you give will be available to AIA. If you choose to add your email address to your membership record, it will not be made available to any third party except select parties we commission to undertake research on our behalf.

Information you give in response to surveys and questionnaires on the website will be used in two ways:

By AIA itself to help determine policy and to help improve its services to members.

By third parties that AIA may make the information available for market research: in this case, the information will be made available only in the form of anonymous qualitative and statistical reports.

We may follow up some survey responses by phone or email, but only where you have given your permission for us to do so as part of the initial research.


Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server and your browser configuration. This information is only used to help us improve the content, design and performance of the site and is not linked to the identity of any individual user.