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Make a Complaint
If you wish to make a complaint against an AIA member, please read through our Complaint Guidelines andSanctions Handbook which sets out how AIA assesses and deals with complaints made against members.
Please note that no complaints should be directed through AIA Branches or third-parties; all complaints should be directed to the Secretary of the Disciplinary Process at AIA's Head Office.
Please use the form below to submit your complaint.
If you are considering disclosing information to AIA relating to whistleblowing, please read AIA's Complaint Guidelines which set out how AIA works to keep your identity confidential.
If you come across an accountancy service provider (ASP) or trust and company service provider (TCSP) that does not appear to be regulated under the UK or ROI Money Laundering Regulations or appears to be ignoring the regulations, and you want to report it confidentially, you can do one of the following:
if they are an AIA member or AIA is their AML supervisor, you can report this to us confidentially by emailor call 0191 493 0269